Santa Barbara Human Factors | Experience Research & Strategy

User experience research with expertise in life sciences and healthcare

We're passionate about connecting with people to learn about their experiences, in order to make products and services more efficient, intuitive and work better for users like them.

Our specialty is product research in life sciences and healthcare. We’re endlessly fascinated by the intersection of science, medicine and technology — as well as the challenges of working with users in complex domains, regulated industries and enterprises.


Experience Research & Strategy

Life sciences and healthcare

We are continually recruiting people to help us in our studies as participants — from patients to healthcare providers, pharmaceutical sales reps, quality managers, clinical trial operations, pharmacovigilance and everything in between.  Please check out our current recruitments  or  join our mailing list to be contacted for future studies! 

Founder and experience consultant Melanie Brewer, Ph.D., MSHFID has a doctorate in Molecular Biology and a Masters in Human Factors in Information Design as well as more than 10 years experience working in clinical practice settings. She is a member of the Qualitative Research Consultant's Association (QRCA), the Ethnographic Practice in Industry Community (EPIC),  the UX Professionals Association (UXPA), the Information Architecture Institute (IAI) and the Pistoia Alliance for Lowering Barriers to Innovation in Life Sciences R & D.

What People are Saying


"Thank you for the fabulous work – it made jumping into this and leading three days of workshops for this monster of a product actually a do-able task." - MK

"Melanie's research style is thoughtful and adaptive. She's always looking at different ways to approach the research project to get the most meaningful results, even with a tight budget or timeline. She is also incredibly dependable and a great communicator; I always know that her work will be on time and on point."  - AD

"Thank you so much for your incredibly thorough, insightful, and helpful work." - JW

“Thank you for everything. The results and presentation are amazing!” - JD

“I was truly fortunate to meet Melanie just at the time that my Life Science/Big Data client was looking for a User Researcher consultant. I was so impressed by Melanie's intelligence, expertise, and attitude that I had them bring in her immediately.” - JL


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